Terms and Conditions
Welcome to AroundEx (“the Platform”). AroundEx provides an online
marketplace (the “Service”) where:
- Travelers can offer space in their personal luggage to carry items for
Senders on their trips to earn additional income.
- Senders can request Travelers to deliver items on their behalf to a
specified location.
By using AroundEx, you (“User,” “you,” or “your”) agree to the following Terms and
Conditions (“Terms”). If you do not agree, do not use the Service.
1. User Eligibility
- You must be at least 18 years old (or the age of majority in your jurisdiction) to
create an account.
- By registering, you represent that you have the legal capacity to enter into these
Terms.
- AroundEx reserves the right to suspend or terminate any account if there is a violation
of these Terms or any applicable laws.
2. Scope of Services
- Marketplace Only: AroundEx is a neutral platform that facilitates
connections between Senders and Travelers. We are not a shipping
company, air courier, customs broker, or freight forwarder.
- No Endorsement: AroundEx does not endorse, guarantee, or take
responsibility for Users’ compliance with laws, including customs regulations,
prohibited items, or airline baggage rules.
3. User Responsibilities
3.1 Sender Responsibilities
- Accurate Item Descriptions: You must accurately describe any item(s)
you wish the Traveler to deliver, including weight, dimensions, and contents.
- Legal Compliance: You are solely responsible for ensuring the items are
legal in both the origin and destination countries, including import/export compliance.
- Packaging & Documentation: Items must be properly packaged, and you
must provide necessary documentation (customs forms, permits, etc.).
- No Dangerous or Prohibited Goods: It is strictly forbidden to send
items that are illegal, dangerous, hazardous, or otherwise restricted under any laws.
- Airline/X-Ray Checks: The Sender agrees that all items must go through
normal airline security (like X-Ray). AroundEx bears no responsibility for items seized
or destroyed by authorities.
- No Liability on AroundEx: AroundEx cannot be held responsible for any
item seized or destroyed by authorities. Legal consequences rest solely with the Sender.
3.2 Traveler Responsibilities
- Accurate Trip Information: Provide correct departure, arrival, flight,
or transportation details, and communicate any changes to the Sender.
- Check Local Laws: You are responsible for ensuring that carrying items
for someone else is permitted under the laws of all relevant countries.
- Airline Baggage Compliance: Comply with airline baggage rules (size,
weight, prohibited items, etc.).
- Inspection Rights: You have the right to inspect items before accepting
them. If items appear illegal, dangerous, or different from the agreed description, you
must refuse.
- No Liability on AroundEx: AroundEx is not responsible for penalties or
legal issues you face if you carry illegal or restricted items. You accept full
liability for what you transport.
4. Payment Terms
- Negotiated Price: Senders and Travelers negotiate the fee. AroundEx may
suggest rates but does not set or control pricing.
- Payment Processing: Payment methods and timelines are agreed upon
between Sender and Traveler. AroundEx may facilitate payments, with possible transaction
fees.
- Non-Refundable Fees: Any platform fees may be non-refundable unless
otherwise stated.
5. Risk Acknowledgment & Disclaimer
- User-to-User Transactions: Deals facilitated by AroundEx are strictly
between the Sender and the Traveler. AroundEx is not a party to these
agreements.
- No Guarantee: AroundEx does not guarantee successful delivery or the
item’s condition, nor does it guarantee that either party will fulfill obligations.
- Release of Liability: Users agree to release AroundEx from any claims
or disputes arising from the Service. AroundEx bears no responsibility for damages,
losses, or legal repercussions.
6. Prohibited Activities
- No unlawful use, including transport of illicit substances, weapons, counterfeit goods,
etc.
- No fraud or misrepresentation, including providing false item information or defrauding
other Users.
- No violation of airline, customs, or postal regulations.
- No attempts to disrupt or harm the platform (hacking, spamming, misuse of data).
7. Intellectual Property
- AroundEx logos, branding, and content are our property.
- You may not use them without written permission, except for fair referencing or linking
to the platform.
8. Indemnification
Users agree to indemnify and hold AroundEx harmless from any claims, liabilities, damages,
or legal fees arising out of:
- User content or items provided by Sender
- User actions transporting goods or using the platform
- Violations of these Terms or any applicable laws
9. Limitation of Liability
- AroundEx is not liable for indirect, incidental, or special damages resulting from use
of the Service.
- If any liability is found, AroundEx’s total liability is limited to the platform fees
paid (if any) in the last six (6) months.
10. Termination
- You may stop using the platform at any time.
- AroundEx may suspend or terminate access if you violate these Terms or engage in harmful
conduct.
11. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the jurisdiction where AroundEx is registered.
- Any disputes not resolved amicably may be submitted to mediation or arbitration, per
local requirements.
12. Changes to Terms
AroundEx may modify these Terms from time to time. Continued use of the platform after
updates take effect constitutes acceptance of the new Terms.
13. Disclaimer
- No Legal or Customs Advice: AroundEx does not provide legal, customs,
or tax advice. Consult qualified professionals for such matters.
- No Warranty: The Service is provided “as is” and “as available,”
without any warranty of any kind.
14. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: support@aroundex.com
Address: [Insert Address]
Last Updated: [Insert Date]